Career Opportunities at ExpenseWire

ExpenseWire® automates and simplifies expense reporting by allowing users to create and submit their expense reports online. ExpenseWire® is a fully hosted, on-demand, end-to-end travel expense management system focusing on ease-of-use and rapid value delivery. ExpenseWire® greatly simplifies the process of submitting, approving, paying, analyzing, auditing, and controlling travel expenses.

It's an exciting time at ExpenseWire®! Due to substantial growth, ExpenseWire® is accepting resumes for multiple positions. To apply, please forward your resume, the position you're interested in, and a brief introductory letter to resumes@expensewire.com.

We are currently hiring qualified candidates in all departments. See below for

• technical professionals
• service professionals
• sales professionals
• accounting, administrative and other professionals

Technical Positions

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VP of Production

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This person will have overall responsibility for the product plan, delivery and infrastructure.

Responsibilities:

• Oversee the product plan and vision.
• Lead the product & department through the development and release to market phases.
• Work with team to prioritize features, functions and fixes to the product.
• Oversee the vision, development & testing phases of the products.
• Oversee the daily functioning of the product delivery & infrastructure.
• Grow Production portion of organization to support 200 new customers per month.

Qualifications:

• Bachelor’s degree required.
• Experience managing a production environment.
• Strong knowledge of DB scalability and management.
• Strong knowledge of systems engineering for Linux and/or Unix environments.
• Well developed written and verbal communication skills.
• High attention to detail and processes.
• Strong analytical and problem solving skills.
• Ability to perform in a fast-paced, high-performance environment.

Sr. Software Engineer

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Assist in the continued maintenance and advancement of the ExpenseWire® product line. The ExpenseWire® development methodology is based on the principles of agile development. The ideal candidate is a self starter, adept in web programming, have prior practical experience in the delivery of applications, and working collaboratively within an organization.

Responsibilities:

• Accurately translate and execute product design specifications.
• Comment and design code to be readable and understandable by other team members.
• Participate in the ongoing vision and enhancement of our products.
• Rapidly deliver working code within our project timeframes.

Qualifications:

• Bachelor’s degree required.
• Experience with the Microsoft .NET framework, Visual Studio development environment, MS SQL procedures and scripting, C#, as well as XHTML, CSS, and AJAX, and  Javascript.
• Previous SAAS development +/or application support experience.
• Prior agile development experience.
• Excellent written and oral communication skills.
• Able to collaborate and thrive in a fast-paced, high-performance environment.
• BS/BA in Computer Science or related.

SQL DBA

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The DBA will work closely with the development team to implement the product vision and roadmap. The DBA needs to be able to provide input on how to maximize performance of the database as we scale the size and numbers of clients.

Responsibilities:

• Ensure continuous 24 x 7 x 365 database operation.
• Deliver high-quality solutions in a repeatable manner.
• Maintain clustered servers running SQL Server in regards to availability, recoverability, and performance.
• Monitor and fine-tune system performance.
• Manage database security, backup and disaster recovery issues.

Qualifications:

• Proactive leader who takes initiative and who demonstrates a high level of accountability.
• Strong project management skills.
• Excellent written and oral communication skills.
• 2+ years experience in reviewing product requirements and design, creating test plans, and testing scalable, distributed, fault-tolerated web based applications in Windows and/or UNIX environments.
• Ability to build relationships, collaborate with and influence cross-functional teams.
• Ability to work individually with minimal supervision.
• 1+ years agile product development lifecycle experience.
• Ability to work in a highly demanding environment, where teamwork is a must.
• Highly motivated, reliable, and hard working.
• BS/BA in Computer Science or related.

QA Engineer

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The QA Engineer will participate in project teams of QA Engineers throughout the software development lifecycle. This is a dynamic, multi-tasking environment with rapid development lifecycles. The success of this position will be measured in terms of effective collaboration to achieve timely deliverables resulting in the release of high quality service. This position is a member of the Quality Assurance team and reports to the Manager, Quality Assurance.

Responsibilities:

• Review specifications.
• Develop test plans to support the testing efforts.
• Develop applications and complete the testing cycle.
• Assist your team to make decisions about defects/enhancements in a given release cycle.
• Participate from concept requirements to validation phase.
• Collaborate with other QA engineers, project managers, software developers, DBAs, and operations staff.
• Automate functional tests.

Qualifications:

• Proactive leader who takes initiative and who demonstrates a high level of accountability.
• Strong project management skills.
• Excellent written and oral communication skills.
• 2+ years experience in reviewing product requirements and design, creating test plans, and testing scalable, distributed, fault-tolerated web based applications in Windows and/or UNIX environments.
• Ability to build relationships, collaborate with and influence cross-functional teams.
• Ability to work individually with minimal supervision.
• 1+ years agile product development lifecycle experience.
• Ability to work in a highly demanding environment, where teamwork is a must.
• Highly motivated, reliable, and hard working.
• BS/BA in Computer Science or related.

Service Positions

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Vice President, Client Services

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Manage all aspects of the Client Service organization, customer support center, customer implementation center, sales engineering (demo) & training center. Grow existing department into a group to support 200+ new customers per month.

Responsibilities:

• Plans, directs, and controls the organization’s customer support efforts including customer problems, resolution and training.
• Interact with management level peers for many company functions such as code releases, development project assessment, and other committees as needed.
• Manage all liaison efforts between ExpenseWire®, partners, and external customers.
• Directs service excellence delivery throughout the Business Unit.
• Hire and manage staff members.
• Develop and manage Departmental budget.
• Develop and maintain customer relationships to ensure satisfaction with the ExpenseWire® system.
• Research and resolve complex customer problems in a timely manner.
• Analyze current and future customer needs and suggest solutions as appropriate.
• Acts as a resource to Sales through the Sales Engineering Group.
• Provides technical support to and direct the efforts of the customer services staff, product managers and account managers.
• Assist the business systems groups in designing the new products and maintaining the existing product base.
• Oversee the Implementation group with responsibility to efficiently bring new customers onto ExpenseWire®.
• Makes independent decisions to determine allocation of company resources without the approval of others.
• Track performance of areas to define service level requirements.
• Define departmental goals and oversee execution of those goals.

Qualifications:

• Bachelor’s degree in business or equivalent field; Master’s degree strongly preferred.
• Experience in the financial services industry, with significant experience in a customer service capacity.
• Demonstrated experience managing teams with excellent leadership skills and ability to motivate employees to perform at peak standards.
• Has extensive and broad knowledge of the organization, industry, and relevant external forces, with significant understanding of the customer services requirements within the organization.
• Strong knowledge of banking and lending industry.
• Strong knowledge of Fiserv business and products.
• Working knowledge of computer software and quality assurance.
• Knowledge of budgets and financials.
• Knowledge of statistical analysis.

Client Services Representatives

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Reporting to the Director of Operations, ExpenseWire needs several customer service representatives to assist account managers with the support and implementation of ExpenseWire accounts. The ideal candidates will be experienced in phone-based software support, have a pleasant and professional phone presence, and will be extremely organized.

Account Managers

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ExpenseWire is hiring several account managers responsible for the sale and management of ExpenseWire.com customers. The ideal candidate will be outgoing, organized, and experienced with software sales and account management.



Sales Positions

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Software Sales Executive

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This position, focused on our hugely successful software-as-a-service solution, is responsible for direct prospecting and sales to mid-sized and large enterprises as well as assisting in the management of customer relationships on assigned accounts, validating and connecting the clients' business needs relative to ExpenseWire’s solutions and services, in the context of industry best practices. Requirements:

• Minimum of 5 years software industry and/or IT solution sales related experience, focused on accounting, HR, and/or workforce automation related solutions.
  
• Experience working with mid-sized to large organizations, accounting executives, HR personnel, coupled with a strong understanding of the industry disciplines, technologies and applications relevant to accounting, HR, and workforce automation solutions.
  
• Bachelor's Degree in business and/or technology related field is preferred.
  
• Travel of approximately 10-25% regionally.
  

Channel / Partner Leader

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The right candidate will bring a wealth of experience dealing with large corporations, as well as managing sales distribution channels and partnerships in the software space. Knowledge of the software-as-a-service business model, on-demand technology, and the travel & hospitality markets are a plus. Reports to the CEO. Responsibilities:

• Seek out partnerships with market leaders in the travel, professional services, accounting and human resources spaces.
  
• Develop relationships with key personnel of partners and channels.
  
• Manage all cooperative sales and marketing efforts.
  
• Travel to partner offices to engage in high-level planning and negotiation.
  
  
  

Accounting & Administrative Positions

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Billing Specialist

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Responsibilities:

• Responsibility for setting up each new customer’s billing cycle & information into the billing system.
• Prepare all monthly billing, including processing & distributing.
• Reconcile pre-paid accounts with actual usage for revenue recognition.
• Assist Customers with billing inquiries / questions.
• Prepare monthly commission statements.

Qualifications:

• Accounting fundamentals/degree.
• Effective verbal and written communication.
• Excellent customer service, organization and time management skills.
• Prior Monthly Billing Experience.
• Detail oriented.
• Strong computer skills, including proficiency with Excel.